How long will it take to receive my Derila Pillow?

At Derila we strive to provide a seamless shopping experience for our valued customers. We are proud to operate from several strategically located main warehouses in the USA, Canada, Europe, and Asia. On average, you can expect to receive your order within approximately 4 to 5 working days from the date of purchase. Please keep in mind that shipping times may vary slightly depending on your specific location and any unforeseen circumstances, but rest assured, we work diligently to get your ergonomic memory foam pillow to you as quickly as possible. If you have any further questions or need assistance with your order, our customer support team is always here to help!

What’s the best pillow for my sleep position?

The Derila Memory Foam Ergonomic Pillow is the result of extensive research and product development focused on creating a versatile pillow for a variety of sleeping positions. Because sleep preferences can vary from person to person, Derila is designed to provide adaptable comfort and support for different sleep styles. Through careful testing and thoughtful design, we created a pillow that contours to the sleeper’s shape and helps promote a more comfortable sleeping experience. With Derila, you’re choosing a pillow developed with a strong focus on comfort, quality, and everyday usability.

How do I wash my Derila pillow?

Our pillows are made of all brand new materials that are produced specifically for your pillow, because of this, new pillows don't need to be washed right out of the box. If you do wish to wash, we ask that you follow these directions:

Removable Pillowcase
To Wash: Wash in cold water, delicate cycle. Do not use fabric softener or bleach. To Dry: Tumble dry low. Make sure the cover is completely dry before use.

Inner Pillow Liner
To Wash: Secure the zipper closed with a safety pin to ensure that it does not open/spill memory foam during the wash. Wash in cold water, delicate cycle. Do not use fabric softener or bleach.To Dry: Dry one pillow at a time. Tumble dry low until the inner pillow is completely dry before use. This may take several cycles and differs depending on your washer and dryer.

Do you have any plans to launch product line for pets?

We're delighted to hear that our Derila pillow has brought joy to your family, including your beloved cat! While we currently don't have specific plans to launch a product line for pets, we're thrilled that our pillow has found such a cozy spot in your furry friend's heart. Our primary focus remains on providing top-quality ergonomic memory foam pillows for humans to enjoy a restful sleep experience. We appreciate your enthusiasm and the love your cat has shown for our product, and we'll certainly keep your feedback in mind as we continue to explore new possibilities.

My package arrived vacuum-sealed. Nice but why?

The reason for this vacuum-sealed packaging is to ensure the product remains in its optimal condition during transit. It helps protect the item from dust, moisture, and potential damage, maintaining its freshness and quality until it reaches you. It's just one of the ways we take extra care to deliver the best possible product to our valued customers.